ASK US ANYTHING
We might not have all the answers, but we have a great attitude, and strong desire to help you out. Get in touch and challenge us with your best question!
IMPORTANT!!! Currently, we are experiencing high volumes of requests. We are doing our very best to answer them, but it might take a few days for us to get back to you. We would like to thank you in advance for your patience and support!
Just to make sure we are both on the same page here (pun intended):
- If you were expecting an email from us, and didn’t receive it, chances are that junk/spam folder is hoarding it. Make sure you check it!
- Our customer support team works from a tiny charming country called Latvia (you can google it for fun). Latvia is in the UTC/GMT +2 hours time zone, and our working hours are from 9AM to 6PM (Mon - Fri), so it might take a bit for us to get back to you if you live across the pond.
- CHISELL offers unlimited replacement policy, so if you need one, head over here: https://chisell.eu/replacement-policy/ . Once you've filled out the form, we'll send you a replacement, and you'll be back to shape in no time!